Frequently Asked Questions

Explore our Frequently Asked Questions to find quick answers about our treatments, policies, and what to expect during your visit to The Beauty Rezort. Your wellness journey starts here.

Our Policies & General Information

What is your cancellation policy?

Clients can cancel or reschedule their appointment without a penalty up to 24 hours before the scheduled time. Late cancellations or no-shows may incur a fee.

What should I wear to my appointment?

Comfortable clothing is recommended. For treatments like massages or facials, you might be provided with a robe or gown.

What services are included in my treatment?

Each treatment comes with a specific set of services, detailed on our service menu page. Please visit our website or contact us for detailed descriptions.

Do you offer gift certificates or special promotions?

Yes, we offer gift certificates and seasonal promotions. Please sign up for our newsletter to receive the latest deals.

Can I bring children to my appointment?

Children are welcome in the waiting area but may not be allowed in the treatment rooms for safety and to ensure the relaxation of all clients.

How can I book an appointment online?

Appointments can be booked directly through our website by visiting the Bookings section, where you can choose your service, practitioner, and time slot.

How early should I arrive for my appointment?

Please arrive at least 15 minutes early to check in and prepare for your treatment without rush.

What payment methods do you accept?

We accept all major credit cards, cash, and digital payments via popular platforms.

How do I prepare for my first visit?

For your first visit, please bring any gift certificates or promotion codes, and arrive early to fill out a brief health history form.

What are your hygiene and safety protocols?

Our spa adheres to strict hygiene protocols, including regular sanitization of all spaces, use of disposable items where necessary, and adherence to all local health guidelines.

Who can I contact for more information?

For more information, you can reach our customer service team via email at contact@thebeautyrezort.com or call us directly at the number provided on our website.

Hair Removal Treatments

What should I do before my waxing or sugaring appointment?

It's recommended to exfoliate the area 24 hours before your treatment and ensure the hair is at least 1/4 inch long for effective removal.

Is there any aftercare advice for waxing or sugaring?

Avoid sun exposure, hot showers, and swimming for 24 hours to prevent irritation.

How long will the results of waxing or sugaring last?

Typically, smooth skin lasts between 3 to 6 weeks, but results can vary based on individual hair growth cycles.

Can waxing or sugaring cause skin irritation?

Some redness and irritation are normal, but these symptoms usually subside within a few hours.

Are there any skin conditions that would prevent me from getting waxed or sugared?

Conditions like psoriasis, eczema, or recent sunburns might contraindicate waxing or sugaring; consult with your esthetician.

Facial Treatments

What type of facial is best for sensitive skin?

HydraFacial is recommended for its gentle cleansing and hydration, suitable for sensitive skin types.

How often should I get a facial?

For most skin types, a monthly facial is beneficial to maintain skin health and clarity.

Can facials help reduce signs of aging?

Yes, treatments like the Luxe Anti-Aging Facial focus on rejuvenating the skin by targeting signs of aging with peptides and firming massages.

What should I expect after a facial treatment?

Some redness is normal, especially after exfoliative treatments like dermaplaning, but it usually subsides quickly.

Are there any post-facial treatments to avoid?

Avoid applying makeup or visiting steam rooms for at least 24 hours after a facial to let your skin settle.

Body Contouring Treatments

What is a non-surgical option for body contouring at your spa?

Treatments like Wood Sculpting Therapy and Cryotherapy Slimming offer non-surgical solutions to enhance body contours without downtime.

How does EMS Tightening work?

EMS Tightening uses electrical impulses to induce deep muscle contractions, simulating the effects of a strenuous workout, which helps in muscle toning.

What are the benefits of non-invasive body contouring?

These treatments generally involve no downtime, are low risk, and can be customized to target specific body areas.

How many sessions are needed to see results from body contouring?

While results may vary, most clients notice improvements within a few sessions, depending on the treatment type.

Can body contouring treatments help with weight loss?

These treatments are designed to shape and tone the body rather than provide significant weight loss results.

Injectable Treatments

What are the benefits of anti-wrinkle injections?

Anti-wrinkle injections are used not only to reduce the appearance of facial wrinkles but also for other purposes like jawline slimming and reducing underarm sweating.

How long do the effects of cosmetic fillers last?

Depending on the type of filler used, effects can last from 6 months to over a year.

Are there any side effects associated with injectables?

Common side effects include temporary swelling, redness, or bruising at the injection site.

What should I avoid after receiving injectable treatments?

It's recommended to avoid strenuous exercise and alcohol for 24 hours post-treatment to minimize swelling and bruising.

How do I know which type of injectable is right for me?

Consultation with a qualified professional is crucial to determine the best type of injectable based on your aesthetic goals and skin condition.

Massage Treatments

What are the benefits of a Lymphatic Drainage Massage?

This massage type helps detoxify the body, reduce swelling, and improve circulation, beneficial for post-operative recovery and general wellness.

Can I receive a massage if I have a medical condition?

Certain conditions may require a doctor's clearance, so it's always best to discuss your health history with your therapist.

What is the difference between Aromatherapy and Hot Stone Massage?

Aromatherapy uses essential oils to enhance relaxation, while Hot Stone Massage uses warm stones to deepen muscle relaxation and improve circulation.

How often should I get a massage?

Depending on your needs and health, massages can be beneficial weekly or monthly to manage stress, pain, or other conditions.

What should I do before and after a massage?

Hydrate well before and after your massage, and avoid heavy meals right before your session.

Get in touch

Have questions about your order, or a general enquiry?